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Success Story #4

Achieving Phising-Resistant Zero-Trust Access with Swissbit iShield Key FIDO2 at Financial Institution

Reduced average network latency by 45%

from microseconds to nanoseconds—eliminating microburst-induced delays and improving order execution speed.

Achieved 100% packet capture at 400G line rates​

enabling proactive detection of anomalies and preventing an estimated $3.2M in annual trading losses from missed opportunities.

Enhanced compliance and troubleshooting efficiency

cutting incident resolution time by 70% and saving $750,000 in operational overhead.

97% of traders reported improved confidence

in system reliability via internal feedback.

Client Profile

A federally regulated financial institution managing over $12 billion in assets, serving more than 500,000 members with a distributed workforce of 1,200 employees accessing digital banking platforms, Microsoft 365, Salesforce, and other cloud services.

Challenge

  • The firm experienced intermittent packet loss and microbursts in their 100G+ network infrastructure, causing delays measured in microseconds that led to missed trading opportunities.
  • Traditional monitoring tools couldn’t capture every packet at line rate, resulting in incomplete visibility into latency issues and hop-by-hop performance bottlenecks.
  • Rising operational costs from inefficient trading executions and regulatory compliance risks due to untraceable network anomalies.

Solution

  • Deployed cPacket’s cStor packet capture appliances and packet brokers for distributed, line-rate packet monitoring and indexing with nanosecond precision timestamps.
  • Integrated advanced analytics for real-time microburst detection, hop-by-hop latency analysis, and lossless packet capture to identify and mitigate buffer overflows.
  • Customized the solution for seamless integration with existing trading platforms, ensuring zero-impact on live operations while providing forensic-level data for post-trade analysis.

“cPacket’s packet capture solutions transformed our HFT network from reactive to predictive. We now capture every packet without compromise, giving us the edge in latency-sensitive markets.”

— Chief Technology Officer, Trading Group

“cPacket’s packet capture solutions transformed our HFT network from reactive to predictive. We now capture every packet without compromise, giving us the edge in latency-sensitive markets.”

— Chief Technology Officer, Trading Group

“cPacket’s packet capture solutions transformed our HFT network from reactive to predictive. We now capture every packet without compromise, giving us the edge in latency-sensitive markets.”

— Chief Technology Officer, Trading Group