Success Story #6

Transforming Lawful Data Disclosure and Compliance with Ocient DRDS at Summit Telecom Operator

Reduced average network latency by 45%

from microseconds to nanoseconds—eliminating microburst-induced delays and improving order execution speed.

Achieved 100% packet capture at 400G line rates​

enabling proactive detection of anomalies and preventing an estimated $3.2M in annual trading losses from missed opportunities.

Enhanced compliance and troubleshooting efficiency

cutting incident resolution time by 70% and saving $750,000 in operational overhead.

97% of traders reported improved confidence

in system reliability via internal feedback.

Client Profile

Summit Telecom, a major North American Tier-1 telecommunications operator serving tens of millions of subscribers, managing petabyte-scale network metadata including Call Detail Records (CDRs) and Internet Connection Records (ICRs) across a vast 5G-enabled infrastructure.

Challenge

  • The firm experienced intermittent packet loss and microbursts in their 100G+ network infrastructure, causing delays measured in microseconds that led to missed trading opportunities.
  • Traditional monitoring tools couldn’t capture every packet at line rate, resulting in incomplete visibility into latency issues and hop-by-hop performance bottlenecks.
  • Rising operational costs from inefficient trading executions and regulatory compliance risks due to untraceable network anomalies.

Solution

  • Deployed cPacket’s cStor packet capture appliances and packet brokers for distributed, line-rate packet monitoring and indexing with nanosecond precision timestamps.
  • Integrated advanced analytics for real-time microburst detection, hop-by-hop latency analysis, and lossless packet capture to identify and mitigate buffer overflows.
  • Customized the solution for seamless integration with existing trading platforms, ensuring zero-impact on live operations while providing forensic-level data for post-trade analysis.